To me, being an apprentice means that I can further my knowledge, education, and improve my qualifications while gaining the much-needed work experience required nowadays without having a substantial debt around my neck.
Thomas - Apprentice
British Heart Foundation
At Digital Skills Solutions, we will equip you with the tools required for your career to thrive. We work with a wide range of employers to ensure that you find an apprenticeship that is right for you. Start your digital career or upskill yourself to open new career opportunities and increase your earning potential.

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As a DSS apprentice, we will provide you with a NUS Apprentice extra card at no cost for you.
The NUS Apprentice extra card offers a variety of discounts to support you in your journey.

 

> Current vacancies

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> Recruitment process

It is important to us that we match your skills to one of our available apprenticeship roles. Our dedicated team will then support you throughout your entire apprenticeship, so you have the motivation, skills, and most importantly, confidence to succeed and truly believe in yourself. If you decide to apply for one of our apprenticeship vacancies, you will be asked to attend an assessment day which takes place every Thursday. If you are brand new to the workplace, you will also need to attend our two-week e-Academy programme, which will guarantee you an interview. 

> Our delivery methods


20% off the job through block release or weekly delivery


On-the-job mentoring and developing professional competencies


Gateway and end-point assessment


Online delivery supported with scheduled 'touchpoints' and 'deep dive' residents


On the job coaching and mentoring developing technical knowledge


Gateway, supported revision exercises and end-point assessment


Predominately online delivery with virtual meetings and support available online and by telephone


Gateway, self-led revision exercises and end-point assessment


Gateway, self-led revision exercises and end-point assessment

Support for you

Additional learning

Additional learning support through one to one working.

Individual support

For apprentices at risk of not making the planned progress to achieve successfully.

Personal support

We support apprentices with any personal issues or concerns.

Financial support

DSS apprentices are entitled to a complimentary NUS Apprentice extra card, which provides a wide range of discounts to support their journey.

Line managers

We support apprentices in their relationship with line managers.

Support for you and line managers

Account manager

We provide a dedicated account manager for support that will be available for employers at all times.

Line managers

A DSS email account specifically set up for employers can be used by line managers.

Touchpoints

Touchpoints are set at week 1, 2, and 5 at the start of the programme, and then once a month.

Welcome pack

Employers receive a welcome pack with all the necessary information and paperwork.

Train and support

DSS can train and support line managers who will be mentoring apprentices.

Progress tracking

OFF-THE-JOB TRAINING

Apprentices are required to spend 20% of their time in off-the-job training.

Smart Assessor

We use an online platform called Smart Assessor to make this easy; our dashboard keeps both you and your apprentices fully updated on the learning progress.

Provide Support

Our trainers will always be available to answer questions and provide support.

 

> Apprenticeship offer

Level 5 - Operations Manager

An operations/departmental manager is someone who manages teams and/or projects, and achieving operational or departmental goals and objectives, as part of the delivery of the organisations' strategy. They are accountable to a more senior manager or business owner. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities and job titles will vary, but the knowledge, skills and behaviours needed will be the same.

The entry requirement for this apprenticeship will be decided by each employer, but may typically be five GCSEs at Grade C or higher.

Level 5 - Improvement Specialist

Improvement Specialists are responsible for leading the deployment of improvement strategy, for training others and for providing broad and deep technical expertise in advanced and complex Lean and Six Sigma, Project and Change Management principles and tools to enable identification and delivery of improvement opportunities aligned to key business goals.

Individual employers will set their own entry requirements; typically Improvement qualification level 4, or equivalent

Level 4 - Data Analyst

The role of a Data Analyst is to collect, organise and study data. They are typically involved with managing, cleansing, abstracting, aggregating data, and conducting a range of analytical studies on that data. They also document and report the results of data analysis activities making recommendations as to how to improve business performance. They require a good understanding of data structures, database systems and procedures used to undertake a range of different types of analysis.

The Data Analyst Apprenticeship teaches learners or existing staff how to collect, organise and study data, to provide essential business insights to organisations. 

This course has been specifically designed to help the apprentice adopt an analytical mindset; which will provide a professional understanding of data and can then be used to improve the performance of the business and productivity of the workplace. 

- A minimum of 4 GCSE passes at grades D - E
- Entry-level 3 in English or Maths, or progression from ESOL
- Aged between 16 -18
- Completed college assessment
- Successful interview

Level 4 - IS Business Analyst

The IS (Information Systems) Business Analyst will determine and present solutions on how information systems can be used to improve operational efficiency. The role embodies early and regular investigation and analysis that ensures the right IS solution is chosen to meet the required business need.

Through a delivery of blended learning, the apprentice is able to gain an understanding into business processes; facilitating and coordinating business requirements regarding the business change agenda.

- A minimum of 4 GCSE passes at grades D - E
- Entry-level 3 in English or Maths, or progression from ESOL
- Aged between 16 -18
- Completed college assessment
- Successful interview

Level 4 - Improvement Practitioner

Improvement Practitioners use a blend of Lean and Six Sigma, project and change management principles and tools to identify and lead the delivery of change across organisational functions and processes. Improvement Practitioners can be found across all sectors and functions including automotive, banking, engineering, food products, IT, property, retail, telecoms etc.

-  Either before or during the apprenticeship, apprentices will be required to achieve level 2 qualifications in English and mathematics prior to taking the end-point assessment
- Successful interview

Level 4 - Marketing Executive

Marketing is vitally important to all businesses providing insight to develop and deliver new products and services to meet ever-changing customer needs. It is the process of researching, developing, promoting and distributing, products or services through effective channels to engage with a range of target audiences. Occupations in marketing span most industries and sectors and the roles can sit within a specific company/agency that provides marketing deliverables and advice to external clients, or within an internal marketing team, delivering marketing activities to drive that business. Marketing teams generally work with external agencies to deliver specialist elements of their marketing campaigns.

- The entry requirement for this apprenticeship will be decided by each employer
- Apprentices without level 2 English and Maths will need to achieve this level prior to taking the end-point assessment
- Successful interview

Level 4 - Associate Project Manager

Projects can be defined and delivered within different contexts, across diverse industry sectors. They can be large or small. Every project needs to be managed to ensure its success, An associate project manager knows what needs to be achieved, how it will be achieved, how long it will take and how much it will cost, and works with the project team to achieve the required outcomes.

The entry requirement for this apprenticeship will be decided by each employer, but may typically be five GCSEs at Grade C or higher, including English and Mathematics, and hold a minimum of 48 UCAS points, or equivalent.
- Successful interview

Level 4 - Software Developer

The primary role of a software developer is to build and test simple, high-quality code across front end, logic and database layers. A developer will typically be working as part of a larger team, in which they will have responsibility for some of the straightforward elements of the overall project. The developer will need to be able to interpret design documentation and specifications. The customer requirements will typically be defined and agreed by more experienced or specialist members of the team, such as a business analyst or technical architect.
 
Typical Job Roles: Web Developer, Application Developer, Mobile App Developer, Games Developer, Software Developer.

 

-  Individual employers will set the selection criteria, but this is likely to include A levels; a level 3 apprenticeship or other relevant qualification; relevant experience and/or an aptitude test with a focus on functional maths
- Successful interview

Level 4 - Software Tester

The primary role of a Software Tester is to ensure that software operates as intended. Testers typically design and prepare test plans and conduct software testing as appropriate to ensure that software is fit for purpose. They document and report the results of testing activities. They have a good understanding of the software lifecycle and software development practices.

- Individual employers will select which vendor or professional qualification the apprentice should take
- Level 2 English and Maths will need to be achieved, if not already, prior to taking the end-point assessment
- Successful interview

Level 4 - Network Engineer

The primary role of a network engineer is to design, install, maintain and support communication networks within an organisation or between organisations. They need to maintain high levels of operation of communication networks in order to provide maximum performance and availability for their users, such as staff, clients, customers and suppliers. They will understand network configuration, cloud, network administration and monitoring tools, and be able to give technical advice and guidance.

- Individual employers will select which vendor or professional qualification the apprentice should take
- Level 2 English and Maths will need to be achieved, if not already, prior to taking the end-point assessment
- Successful interview

Level 3 - Team Leader/Supervisor

A team leader/supervisor is a first-line management role, with operational/project responsibilities or responsibility for managing a team to deliver a clearly defined outcome. They provide direction, instructions, and guidance to ensure the achievement of set goals. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities will vary, but the knowledge, skills, and behaviours needed will be the same whatever the role.

- The entry requirement for this apprenticeship will be decided by each employer, but may typically be five GCSEs at Grade C or higher.
- Apprentices without level 2 English and Maths will need to achieve this level prior to taking the end-point assessment.

Level 3 - Junior Content Producer

A Junior Content Producer (also referred to as a Creative Content Assistant) is responsible for developing and creating content that can be used across a variety of media including digital, social media, broadcast or in print. Working to the customer/client brief, they research, prepare and develop the media messaging to maximise audience engagement, capturing the strategy and objectives of the brand and needs of the customer they are representing.

- Individual employers will set their own entry requirements, but this will typically include English and Maths at GCSE Grade C or above
- Apprentices without English or Maths Level 2 must achieve this prior to taking the end-point assessment
- Successful interview

Level 3 - Digital Marketer

The role of a digital marketer is to define, design, build and implement digital campaigns across a variety of online and social media platforms to drive customer acquisition, customer engagement and customer retention. They will typically be working as part of a team, in which they will have responsibility for some of the straightforward elements of the overall marketing plan or campaign. They will normally report to a digital marketing manager, a marketing manager or an IT Manager.

The Digital Marketer Apprenticeship offers a mix of digital marketing skills, web optimisation and social networking management. The course has been specifically designed to build a strong foundation for success - providing apprentices with the key knowledge and valuable skills needed to become a professional digital marketer. 

- A minimum of 4 GCSE passes at grades D - E
- Entry-level 3 in English or Maths, or progression from ESOL
- Aged between 16 -18
- Completed college assessment
- Successful interview

Level 3 - Improvement technician

Improvement Technicians are responsible for delivery and coaching of improvement activity within an area of responsibility, often associated with Lean and Six Sigma methodologies. They can be found across all industry sectors and functions including automotive, banking, engineering, food products, IT, property, retail, telecoms etc.

- A minimum of 4 GCSE passes at grades D - E
- Entry-level 3 in English or Maths
- Completed college assessment
- Successful interview

Level 3 - Software Development Technician

A Software Development Technician typically works as part of a software development team, to builds simple software components (whether web, mobile or desktop applications) to be used by other members of the team as part of larger software development projects. They will interpret simple design requirements for discrete components of the project under supervision. The approach will typically include implementing code, which other team members have developed, to produce the required component.

- A minimum of 4 GCSE passes at grades D - E
- Entry-level 3 in English or Maths, or progression from ESOL
- Aged between 16 -18
- Completed college assessment
- Successful interview

Level 3 - Infrastructure Technician

The Infrastructure Technician provides support to internal and external customers, helping them to be productive when using technology to do their jobs. By using tools to problem solve and troubleshoot non-routine issues, this role sets people up on systems, providing support when needed and rectifying issues to maintain the organisations' productivity. 

- A minimum of 4 GCSE passes at grades D - E
- Entry-level 3 in English or Maths, or progression from ESOL
- Aged between 16 -18
- Completed college assessment
- Successful interview

Level 3 - Digital Support Technician

The broad purpose of a Digital Support Technician is to maximise the effective use of digital office technologies, productivity software, digital communications. In their daily work, There are two routes for Digital Support Technicians: Digital Applications Technician, and Digital Service Technician. 

- Individual employers will select which vendor or professional qualification the apprentice should take
- Level 2 English and Maths will need to be achieved, if not already, prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement the apprenticeship’s English and maths minimum requirement is Entry Level 3 and British Sign Language qualification is an alternative to English qualifications for whom this is their primary language
- Successful interview

Level 3 - IT Solutions Technician

IT Solutions Technicians work as part of a multi-disciplinary team, such as “DevOps” style teams, which carry out the full set of stages across the whole solution lifecycle: requirements gathering, solution development, testing, implementation and ongoing support. IT Solutions Technicians undertake duties across the complete IT solution/ Apprentices then choose one of two options: IT Hardware Solutions Technician or IT Software Solutions Technician. 

- Apprentices without level 2 English and maths will need to achieve these prior to the end point assessment. For those with an education, health and care plan or a legacy statement the apprenticeships English and maths minimum requirement is Entry Level 3 and British Sign Language qualification are an alternative to English qualifications for whom this is their primary language.

- Successful interview

> Meet the trainers

  • Himanshu Jain

    Trainer

  • Imran Shah

    Digital Marketing Trainer

  • Jason Davis

    Functional Skills Trainer

  • Joao Turbulento

    IT & Digital Assessor

  • Lucy Brako

    Digital Marketing Trainer

  • Marcos Lourenco

    Data Analyst Trainer

  • Martin Hamilton

    Trainer

Himanshu Jain

Trainer

Himanshu Jain is a consultant and a trainer in Project Management, Six Sigma, Agile Transformation, Business Analysis and Product Management. He has worked for financial software product companies like Siemens and FIS & Bank of America and has a proven track record of delivering high-risk regulatory & compliance projects and high visibility educational projects. In his career spanning 18 years, he has worked in a variety of industries ranging from Consulting, BPO, Supply Chain, and Finance and has managed projects ranging from Fintech, RegTech to EdTech. He holds two post-graduate degrees, one in business administration and the other one in information technology.

Imran Shah

Digital Marketing Trainer

Specialising in digital marketing and social media, Imran is a dynamic and versatile professional with over ten years’ experience in training, coaching, and mentoring apprentices across the nation. He is also passionate about technological advancements and has extensive knowledge of digital transformation.

Jason Davis

Functional Skills Trainer

Jason has extensive experience in teaching a wide range of professional subjects, including functional skills, team leadership, business admin and customer service. Before joining DSS in 2019, he worked in some of the most prestigious institutes such as City & Guilds, the UK’s leading awarding organisation for work-based qualifications.

Joao Turbulento

IT & Digital Assessor

Joao is a Navy Officer and IT expert. He is soon to become a Master in IT Security and Digital Forensics. He has brought his wealth of knowledge to DSS in 2017, where he has excelled as our Cyber Security lecturer. He is also an accomplished assessor and curriculum developer and a mentor to all our learners.

Lucy Brako

Digital Marketing Trainer

With a background in delivering vocational training and an online community of young professionals interested in marketing, Lucy is an ideal Digital Marketing coach. She specialises in social media channels and the mysteries of Google’s algorithms.

Marcos Lourenco

Data Analyst Trainer

Marcos has a solid numerical background supported by a master’s in mathematics with distinction from a Russell group university in Britain. He is the Lead Global Data Engineer at a Fortune 50 multinational company and has over 15 years’ experience developing applications and models for Blue Chip multinational companies using C++, Python. He has recently been appointed an ambassador for Portuguese scientific researchers in the UK

Martin Hamilton

Trainer

Martin is passionate and committed to making a difference in people’s lives. At DSS, he can do precisely that. He influences individuals positively, equipping them with the mindset and skills needed to succeed within the workplace.

> Case studies

We specialise in progressive and seamless learning pathways from school to the workplace; it is our goal to close the skills gap in the UK. Digital Skills Solutions have placed learners in the workplace, workshops, and seminars throughout the nation. Below is a selection of some of our success stories. 

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